Refund policy

Last Updated: June 15 2026

At INTROVERT, we want you to love your purchase! If you’re not satisfied, here’s how our return and refund policy works.

1. Return Eligibility

- Items must be returned within 30 days of receiving your order.

- Products must be unused, in original packaging, and with all tags attached.

- Sale or final clearance items are not eligible for return.

2. How to Return

- Contact us at info@intrvclo.com to initiate a return.

- Send the item to our return address:

Sobha Creek Vistas, Dubai, 00000, United Arab Emirates.

- Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

- Refunds are processed within 5-7 business days after we receive the returned item.

- Refunds will be issued to your original payment method.

- Shipping fees are non-refundable.

If you have any issues, feel free to contact us at info@intrvclo.com.